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Psychotherapy And EMDR, Burlington ON

905-681-7359905-681-7359

Our Values

Where Care Feels Human

At Private Matters Psychotherapy, our work is grounded in presence, empathy, and integrity. We’re a team of experienced, down-to-earth therapists who take your care seriously, without losing the human connection that makes therapy work.

Whether you’re meeting with one of our student therapists or a seasoned clinician, you can expect thoughtful, respectful support rooted in strong ethics and real relationship.

Cozy living room with blue sofa, beige armchair, coffee table, and decorative plants. Warm tones and minimalist decor create a relaxing atmosphere.

We Know It Takes Courage

Reaching out for support is a vulnerable step-and we don’t take that lightly. We know how hard it can be to open up, especially when things feel heavy or unclear. That’s why we work hard to make therapy feel safe, respectful, and human from the very beginning.

These are the values that guide every session, every relationship, and every part of how we show up.

Warm and Non-Judgemental

You don’t have to earn safety here. We meet you with curiosity, not conclusions. There’s no such thing as “too much” or “too messy.” You’re allowed to be and show up exactly as you are.

Private and Confidential

We take your privacy seriously, and not just because it’s required. Confidentiality is part of how we build trust and protect your space to speak freely, without worry or hesitation.

Grounded and Present

You’re never just another appointment in the calendar. We show up with focus, care, and presence-so you feel seen, heard, and held in the room with us.

Culturally Aware

We recognize that healing is shaped by culture, identity, and lived experience. Our team brings humility and openness to every conversation, always learning and never assuming.

Reliable And Respectful

You can count on us to do what we say we’ll do. That means showing up on time, being prepared, and treating your time, story, and process with the respect they deserve.

Authentic And Relatable

Therapy doesn’t have to be stiff or scripted. We bring our real selves to the work-so you can feel safe being your real self too.

Collaborative

You’re the expert on your life. We bring clinical insight, but you guide the pace, direction, and focus of therapy. We believe the best work happens in partnership.

Trauma-Informed

We understand that trauma can shape how you relate, how you cope, and how you feel in your body. Our team is trained to move gently, stay attuned, and honour your pace-always centering safety and consent.

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